Privacy Policy

This Privacy Policy describes how Creative Tech IT Solutions (“we,” “us,” or “our”) collects, uses, and discloses your information when you use our website adgear.in (the “Site”) and purchase our Interactive Voice Response (IVR) devices.

Information We Collect

We collect several types of information from and about users of our Site and IVR devices:

  • Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, billing address, and shipping address. We collect this information when you purchase an IVR device, contact us for support, or subscribe to our newsletter.
  • Device Information: When you use an IVR device, we may collect information about the device, such as its model number, serial number.
  • Usage Data: We may collect information about how you use our Site and IVR devices, such as the pages you visit, the features you use, and the time you spend on the Site.

How We Use Your Information

We use the information we collect for the following purposes:

  • To process your orders and provide you with the IVR devices you purchase.
  • To provide you with customer support.
  • To send you important information about your IVR device, including updates and security patches.
  • To improve our Site and IVR devices.
  • To send you marketing communications, such as newsletters, with your consent.

Disclosure of Your Information

We may disclose your information to third-party service providers who help us operate our business and provide our services. These service providers are contractually obligated to keep your information confidential and to use it only for the purposes we have disclosed.

We may also disclose your information if we are required to do so by law or in the good faith belief that such disclosure is necessary to comply with a court order, subpoena, or other legal process served on us, or to protect and defend our rights or property.

Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no security system is perfect, and we cannot guarantee the security of your information.

Your Choices

You have choices about how we collect, use, and share your information. You can:

  • Opt out of receiving marketing communications from us by following the unsubscribe instructions in those communications.
  • Update your personal information by contacting us.

Children’s Privacy

Our Site and IVR devices are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us. We will delete the information from our systems.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us: