IVR AG-R100 Series (Turbo)

GSM VOICE TERMINAL (TURBOFCT) - AG-R100 SERIES

AdGear GSM Turbo Voice Terminal /FCT/FWT connect your business with GSM world with its compact and intelligent AG-R100TURBO terminal which satisfies your cost cutting voice communication need and provide next generation state of the art voice recording features.

AdGear AG-R100TURBO GSM Fixed Cellular Terminal has provision to connect GSM Sim with two parallel FXS Ports. FXS Ports can be interface with any make of PBX, VoIP FXO gateways ,Telephone instrument, Dial pad for making and receiving calls via GSM network and has provision to connect with Desktop or Laptop via USB Port to use it’s state of the art features via AdGear user friendly Software

Our Product GSM FCT Turbo can be equipped in Government Sectors, Travel Companies, Banking, Stock Markets, Call Centers, and many others organizations.

Top Features

IVR Base Routing

AdGear AG-R100 TURBO IVR with call routing lets you route your customer calls to teams or agents with a customizable call flow mechanism. Every key press can be configured to trigger an action to optimize your call flow. For example, you could have your customer calls forwarded to your support team when they press 1, and to somebody from sales when they press 2.

Voice Mail Facility

AdGear GSM Voice Terminal AG-R100 TURBO is accessible with in-built voice mail facility, which automatically plays pre-uploaded greeting and give provision to customers to leave their voice message with contact number detail pending the discussion time every hour.

Easy to Install

GSM Voice Terminal AG-R100 TURBO plug and play installation procedure offer our customers an ease.

User Friendly GUI

The interface design of AdGear GSM voice terminal AG-R100 TURBO is clear, concise, institutive and responsive, which help our users to utilize features efficiently.

Conference Call

AdGear AG-R100 TURBO offers multiparty conference (up to 8 parties) on GSM network with no drop in voice quality.

Auto Dialer

An Auto Dialer feature of AdGear AG-R100 TURBO is operationally and economically feasible for any enterprise as it helps the user's efficiency by 200-300% by lessening idle time and proportionately expanding the discussion time every hour.

Voice Broadcasting

Voice Terminal AG-R100 TURBO's Voice Broadcasting is highly effective way of communication by businesses to improvise their services by gathering the genuine feedback from the customers.

Rugged Design

The expertise team of AdGear has made complete state of art for producing impeccable quality GSM voice terminals. We make sure the conformity of testing from basic raw material to final product to achieve high -level performance in terms of eradicating electrical noise, enhancing circuit speed for audio transmitter and receiver side and deliver rugged product to our customers.

Hot Dialing

AdGear GSM Voice Terminal AG-R100 TURBO is accessible with Hot dialing facility, that will automatically establish a link with a predetermined number following a couple of moments handset is being lifted or hook off.

Welcome Messages

AdGear GSM Voice terminal AG-R100 TURBO offers plenty of customizable messages, meeting the need of the organization. In the long run, it will become a building block in the overall performance of the company.

High Gain Antenna

Dialing a new number or remembering old one number is always a cumbersome task. click to call meets the requirements of markets and it refers to ability to import a contact list from your system, choose any contact from the GUI with dynamic searching facility and make a call with a single click.

Click to Call

Dialing a new number or remembering old one number is always a cumbersome task. click to call meets the requirements of markets and it refers to ability to import a contact list from your system, choose any contact from the GUI with dynamic searching facility and make a call with a single click.

Black List Unwanted Numbers

Being prudent in time management is the key to productivity, then why to waste human resources on unnecessary calls. the AdGear voice terminals AG-R100 TURBO accessible with black listing features, which enables the user to make backlist of telephone numbers and prohibit those undesirable calls.

Speed Dial

This feature is useful for those who dial certain numbers on regular basis. AdGear GSM Voice Terminal AG-R100 TURBO have arrangement of 100 number double digits speed dial.

Tagging & Notation

Important calls can be flag/tag for future reference at remote agent/office can be automatically update in AdGear centralize management software. In addition, notes/remarks can be added on important calls and search or prepare report when require.

HOW IVR WORKS?

AREA OF USES OF IVR DEVICES

Government Sector

Government agencies use IVR systems to provide citizens with automated access to information and services, such as checking eligibility for benefits, paying taxes, or scheduling appointments at government offices.

Public Safety

IVR systems play a crucial role in public safety by providing automated emergency response services, such as dispatching emergency services, providing safety instructions during disasters, and collecting information from callers in distress.

Transportation

In the transportation sector, IVR systems are used for tasks like automated flight status updates, ticket booking, providing transportation schedules, and handling customer inquiries about routes and fares.

Call Center

IVR systems are integral to call centers, where they help route incoming calls to the appropriate agents or departments based on caller input, provide self-service options for common inquiries, and streamline call handling processes.

Financial Services

In the financial sector, IVR systems enable customers to perform various banking tasks over the phone, such as checking account balances, transferring funds, paying bills, and accessing account information securely.

Travel Agencies

IVR systems in travel agencies facilitate tasks like booking flights, hotels, and rental cars, providing travel itineraries, and offering automated updates on travel arrangements.

Banking Sector

Banks utilize IVR systems to offer customers automated banking services, including account management, loan inquiries, card activation, and fraud alerts, enhancing customer convenience and accessibility.

Service Companies

IVR systems are used by service companies to automate appointment scheduling, service requests, billing inquiries, and customer support, improving operational efficiency and customer satisfaction.

Coaching Institutes

Coaching institutes leverage IVR systems to automate student inquiries, course registrations, fee payments, class schedules, and exam results, streamlining administrative tasks and enhancing student experience.

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